As you all know Google released its open source browser Google Chrome on recently and as expected it has turned quite a few heads and shaken up the browser market share as early as day one. By now, I’m sure most of you would have checked out our analysis on Browser Market Share - Before & After Chrome. If not, do check it out and it gives you a fair picture on what Google Chrome has managed to do!

A lot of Google Chrome users have faced and continue to face what has now been termed as the Google Chrome mouse scroll issue. One of our earlier posts had brought this issue up some time back and a lot of commenters came up with what kind of issues they were facing and some even managed to solve it. You can follow the discussion here. Here are the various solutions that our commenters came up with to solve the mouse scroll issue on Google Chrome. Thanks to all you commenters - I’m sure a lot of Google Chrome users must be thanking you as well!

Solution 1 - Comment from dudge669:

I downloaded the newest version of Microsoft’s “Intellipoint” mouse drivers and I can now scroll both directions and the downward scrolling doesn’t jump half the page like it did before either. Another side effect to this though that didn’t exist before installing the newest Intellipoint drivers is that like msujaws just mentioned, I can’t click down on the mouse wheel to scroll (but I never did that anyway). It might just be because of the new Intellipoint driver’s “instant window view” feature which is actually pretty cool.

Bottom line: If you’re having trouble scrolling down in chrome, update your mouse / Intellipoint drivers!

Solution 2 - Comment from kutluay:

I had the same problem with scroll up. I’ve removed lenovo mouse drivers and everything started working fine… try to uninstall unnecessary software.

Solution 3 - Comment from Kristian & bbox:

Here is a solution on XP systems:
Go to
->Start
->System Settings
->Mouse
->4th tab “Wheel”

Then use troubleshooting.

bbox adds:

It brought up an interactive window, telling me to run the app having the problem and then select it from the list. I did that, it said try it now, I did, it worked. The troubleshooter said it had added the app to the exception list and that some apps manage the mouse internally. I guess you can do that directly by clicking the advanced button just below the troubleshoot button.

Solution 4 - Comment from Jc:

Found a post that mentioned it was fixed by closing the Dell mouse software, which for me was the mouse icon by the clock (right-click -> Exit). This will allow me to workaround the issue until google fixes it.

One of these solutions should definitely help you in correcting that issue. If it does, then do leave a comment thanking the commenters for it If it doesn’t, do leave a comment leaving details on what exactly is the nature of your problem and details on your hardware and we’ll try and find a solution for it

Update: Solution 5 - Comment from pixelboy:

To fix this problem with the IBM/Lenovo Scrollpoint mice do the following:

Control Panel / Mouse
“ScrollPoint” Tab
Tick “Use Microsoft Office 97 Scrolling Emulation Only”
Doesn’t seem to affect other apps either.

Update: Solution 6 - Comment from Paulus:

For anyone who wishes to fix the issue quickly, I have released a patcher. You can download it here:
http://users.ecs.soton.ac.uk/pjt2v07/chrome/

Just run chrome_patch.exe. It will patch chrome.dll to fix the issue.

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Update: Solution to the Google Chrome mouse scroll issue

Check update 3 below for a possible solution to the Google Chrome scroll mouse issues

I’ve been noticing since morning that I’ve been getting a lot of hits from search engines for the phrases “google chrome scroll mouse” and ”google chrome scroll mouse issue“. This is actually surprising because I’ve found no problems with using the scroll mouse on Google Chrome and I’ve been using Google Chrome since it released on September 2nd. Is there a problem? Can someone who’s facing a problem comment and let me know as to what the problem is?

For all those who still haven’t downloaded Google Chrome, download by clicking on the Google Chrome logo!

All those who love using Firefox and prefer using the scroll mouse,  do check out 5 Little Known Ways To Use Your Mouse Wheel To Do More In Firefox.

Update: Solution to the Google Chrome mouse scroll issue

Update 1: I am able to scroll up and down with a scroll mouse as well as with the touchpad on my laptop (mine is a Dell Inspiron 6400). Here’s a hastily taken video of me scrolling up and down!

Does this mean Google Chrome works differently with different computers? Any one else for whom this does not seem to be a problem?

Update: Solution to the Google Chrome mouse scroll issue

Update 2: Here’s the ratio between users for whom the scroll works up and down and users for whom it does not.

Working: 4

Not Working: 5

Do comment on how your experience is with Google Chrome and I’ll keep this updated.

Update 3: Possible solution to most of the scroll problems!

Comment from dudge669: I downloaded the newest version of Microsoft’s “Intellipoint” mouse drivers and I can now scroll both directions and the downward scrolling doesn’t jump half the page like it did before either. Another side effect to this though that didn’t exist before installing the newest Intellipoint drivers is that like msujaws just mentioned, I can’t click down on the mouse wheel to scroll (but I never did that anyway). It might just be because of the new Intellipoint driver’s “instant window view” feature which is actually pretty cool.

Bottom line: If you’re having trouble scrolling down in chrome, update your mouse / Intellipoint drivers!

Find your solution here - Solution to the Google Chrome mouse scroll issue

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The basic use of a mouse scroll wheel is to scroll up and down a web page. In Firefox however, you can do a lot more than just scroll up and down. Lets see how.

Following are a few time saving tips on using your mouse scroll wheel in Firefox.

1. Use the mouse scroll wheel to zoom a page:
To zoom into a page, hold the Ctrl key and turn the scroll wheel up or away from you. Likewise, to zoom out, hold the Ctrl key and turn the scroll wheel down or towards you.

2. Use the mouse scroll wheel to scroll through tabs:
Most Firefox users end up using a lot of tabs simultaneously. When that’s the case, one can see an arrow at either end of the tabs to let you scroll through the tabs and view the hidden tabs. A much easier way is to place your mouse cursor anywhere on the tab bar and scroll your mouse wheel up and down to scroll through the opened tabs.

3. Use the mouse scroll wheel to open hyperlinks in a new tab:
The usual way of opening hyperlinks in a new tab is by right-clicking on the the link and choosing ‘Open Link in New Tab’. Here’s a much faster but a relatively unknown way of doing it. Just click on the link with the scroll wheel. The link will open in a new tab.

Bonus Tip: You can even click on the Home button or the Forward/Back button to open the respective url in a new tab.

4. Use the mouse scroll wheel to close tabs:
Just place your mouse cursor over a tab and click with the scroll wheel to close a tab. This I think is the most efficient and faster way to close a tab rather than clicking on the small cross on the tabs.

5. Use the mouse scroll wheel to go forward or back web pages:
The scroll wheel can be used as an alternative to using the Forward (Go forward one page) and Back (Go back one page) buttons on the toolbar. Hold the Shift key and rotate the wheel up to view the next page or rotate down to see the previous page.

Image courtesy: Instructables

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